PRIVACY POLICY 

Ally.ai (“we,” “us,” or the “Company”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and store your personal information when you use our website allyai.info (the “Website”) and the Ally.ai platform (the “Platform”), including our custodial wallet features for the $ALLY currency.
1. Information We Collect
  •   

    We collect several types of information from and about users of our services:

  • 1.

    Personal Information: Information that can be used to identify you, such as your name, email address, phone number (if provided), and government-issued ID (required for verification of custodial wallet features).

  • 2.

    Account Information: Information related to your Ally.ai account, including your username, password (hashed and salted), and other relevant details.

  • 3.

    Usage Information: Information about your activity on the Platform, such as preferences, interactions, and any in-app purchases or redemptions made using $ALLY currency.

  • 4.

    Device Information: Information about the device you use to access the Website and Platform, such as device type, operating system, IP address, and browser type.

  • 5.

    Web3 Information: Information about your blockchain activity, such as your wallet address, transaction history, and the type of cryptocurrency you hold or transact in, when using our custodial wallet features.

2. Methods of Collection
  • 1.

    Information You Provide Directly: You provide information directly when you create an account, make a purchase, contact customer support, or participate in other activities on the Website or Platform.

  • 2.

    Information Collected Automatically: Certain information, such as device and usage details, is collected automatically when you use the Website or Platform.

  • 3.

    Web3 Information: Information is collected directly from the blockchain network when you use our custodial wallet features.

3. Use of Information
  • 1.

    To Provide and Operate the Platform: Operating the Website and Platform, granting access to features, and processing your transactions involving $ALLY currency.

  • 2.

    To Improve the Platform: Enhancing the Website and Platform, developing new features, and personalizing your experience.

  • 3.

    To Communicate with You: Sending important announcements, updates, and promotional offers (with your consent).

  • 4.

    To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations, including AML (Anti-Money Laundering) requirements for custodial wallet services.

4. Disclosure of Information
  • 1.

    Third-Party Service Providers: Sharing information with service providers who assist in operating the Website and Platform, such as payment processors, data analysts, and customer support providers. These providers are contractually obligated to keep your information confidential and use it only for specified purposes.

  • 2.

    Legal Obligations: Disclosing information when required by law, in response to legal processes, or to protect the rights or safety of ourselves or others.

5. Security Measures
  • 1.

    Secure Storage: Storing cryptocurrency assets in secure, segregated cold storage wallets.

  • 2.

    Encryption: Encrypting your personal information and private keys at rest and in transit.

  • 3.

    Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.

6. Your Choices
  • 1.

    Access and Update Information: Access and update your account information through the settings menu on the Platform.

  • 2.

    Opt-Out of Marketing Communications: Opt out of marketing communications by following the unsubscribe instructions in our emails.

7. Contact Us
  • 1.

    Data Requests and Management

    For requests related to accessing, updating, or deleting personal or project-related information, please contact us via email at our designated support address. Include the following details in your email to ensure a prompt and accurate response:



    □Project Name
    □Email address
    □Project details

  • 3.

    Close Your Account: Close your account at any time by contacting us at [email protected].